A bit about me
I’m Marcus, a designer who’s always been curious about how people think, how things work, and why some experiences just feel better than others.
I work across industrial design, research, venture building and digital products because I enjoy moving between big-picture thinking and making ideas real.
Outside of work, I’m happiest bouldering, hiking, travelling somewhere new or getting absorbed in sci-fi, films, music and whatever I’m learning about that week.
“I like understanding why things are the way they are, then imagining how they could be better”
London, UK
Where I’ve worked
Experience over the years
2025 - Present
VirginMedia O2
UX/UI Designer
Sole designer on the post-purchase journey — onboarding, order tracking, troubleshooting and self-install — that every new customer passes through, across web and app.
2023 - 2024
Mach49
CX Designer / Researcher - 0-1 Ventures
Researched and shaped new ventures from scratch — digital identity, mail services, ocean sustainability — turning stakeholder interviews into strategy founders could raise money on.
2021 - 2023
Order Group
UX / UI / 3D Designer & Strategist
Sole designer on a restaurant POS system — from field research with staff to the interface they used every shift.
2019 - 2021
IFF Research
Telephone Interviewer - Two contracts
2018 - 2019
FourDot Labels
Branding & Label Designer
2017
Tandem Projects
Strategic Design Intern
Where I’ve studied
Education
2019
BA Industrial Design
Northumbria University - Newcastle
Recognition
NewTerritory · NewThinking Competition
Finalist - 2022
A socially connected assistive concept for an ultra-ageing population.
Ideal Standard Student competition
Winner - 2015
An accessible bathroom appliance for people with disabilities.
Have a new project or just want to say hi!
Feel free to reach out to me.
Works
About
Playground
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© 2026 - Marcus Ostler
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